{"id":22,"date":"2025-09-17T19:26:29","date_gmt":"2025-09-17T17:26:29","guid":{"rendered":"https:\/\/www.boifrieh.louisst.o2switch.site\/blog\/?page_id=22"},"modified":"2025-11-04T17:28:15","modified_gmt":"2025-11-04T16:28:15","slug":"bts-ndrc","status":"publish","type":"page","link":"https:\/\/www.boifrieh.louisst.o2switch.site\/blog\/bts-ndrc\/","title":{"rendered":"BTS NDRC"},"content":{"rendered":"\n<p><strong>Pr\u00e9sentation du BTS NDRC \u00e0 SupAlta Lyon<\/strong> :<\/p>\n\n\n\n<p><strong>Le BTS N\u00e9gociation et Digitalisation de la Relation Client (NDRC) \u00e0 SupAlta Lyon<\/strong> est une formation d\u2019excellence qui pr\u00e9pare les \u00e9tudiants \u00e0 devenir des <strong>experts en relation client<\/strong>, en combinant <strong>techniques commerciales, n\u00e9gociation et outils digitaux<\/strong>. Situ\u00e9e \u00e0 Lyon, SupAlta offre un cadre moderne et professionnel, avec des intervenants issus du monde de l\u2019entreprise.<\/p>\n\n\n\n<p><strong>Pourquoi choisir SupAlta Lyon ?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>P\u00e9dagogie innovante<\/strong> : Alternance de cours th\u00e9oriques et de mises en situation professionnelle.<\/li>\n\n\n\n<li><strong>Partenariats entreprises<\/strong> : De nombreuses opportunit\u00e9s de stages et d\u2019alternance avec des entreprises locales et nationales.<\/li>\n\n\n\n<li><strong>Environnement stimulant<\/strong> : Campus \u00e9quip\u00e9 d\u2019outils digitaux et espaces collaboratifs.<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">Mati\u00e8res et horaires &#8211; 1\u00e8re ann\u00e9e<\/h1>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Mati\u00e8re<\/th><th>Heures\/semaine<\/th><\/tr><\/thead><tbody><tr><td>Culture g\u00e9n\u00e9rale et expression<\/td><td>3h<\/td><\/tr><tr><td>Langue vivante \u00e9trang\u00e8re 1<\/td><td>3h<\/td><\/tr><tr><td>Culture \u00e9conomique, juridique et manag\u00e9riale<\/td><td>4h<\/td><\/tr><tr><td>Relation client et animation de r\u00e9seaux<\/td><td>6h<\/td><\/tr><tr><td>N\u00e9gociation et digitalisation de la relation client<\/td><td>8h<\/td><\/tr><tr><td>Gestion de projet<\/td><td>2h<\/td><\/tr><tr><td>Ateliers professionnels<\/td><td>4h<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\">Mati\u00e8res et horaires &#8211; 2\u00e8me ann\u00e9e<\/h1>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Mati\u00e8re<\/th><th>Heures\/semaine<\/th><\/tr><\/thead><tbody><tr><td>Culture g\u00e9n\u00e9rale et expression<\/td><td>3h<\/td><\/tr><tr><td>Langue vivante \u00e9trang\u00e8re 1 (Anglais)<\/td><td>3h<\/td><\/tr><tr><td>Culture \u00e9conomique, juridique et manag\u00e9riale<\/td><td>3h<\/td><\/tr><tr><td>Relation client \u00e0 distance et digitalisation<\/td><td>7h<\/td><\/tr><tr><td>N\u00e9gociation et gestion de la relation client<\/td><td>7h<\/td><\/tr><tr><td>Gestion de projet<\/td><td>3h<\/td><\/tr><tr><td><\/td><td>16h<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"has-text-align-center\">Nous retrouver:<\/p>\n\n\n\t\t\t<div \n\t\t\tclass=\"wp-block-uagb-google-map uagb-google-map__wrap uagb-block-c57205c3     \"\n\t\t\tstyle=\"\" >\n\t\t\t\t<embed\n\t\t\t\t\tclass=\"uagb-google-map__iframe\"\n\t\t\t\t\ttitle=\"Carte Google pour \"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=38%20rue%20pierrre%20Dupont%20lyon&#038;z=14&#038;hl=en&#038;t=m&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\twidth=\"640\"\n\t\t\t\t\theight=\"217\"\n\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t><\/embed>\n\t\t\t<\/div>\n\t\t\t\n\n\n<div class=\"wp-block-uagb-countdown uagb-block-5f332230\"><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-days\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-days\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">DAYS<\/div><\/div><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-hours\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-hours\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">HOURS<\/div><\/div><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-minutes\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-minutes\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">MINUTES<\/div><\/div><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-seconds\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-seconds\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">SECONDS<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pr\u00e9sentation du BTS NDRC \u00e0 SupAlta Lyon : Le BTS N\u00e9gociation et Digitalisation de la Relation Client (NDRC) \u00e0 SupAlta [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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